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Case Studies

AUTOMOBILES

• Customer Sales Satisfaction Study for an Automobile gaint
• Consumer Service Satisfaction Study for an Automobile giant
• Employee satisfaction study in an American Automobile MNC
• Automobile dealer’s Mystery Shopping
• Test product market research for Automobile giant

AVIATION

• Conversion of Large Passenger Aircraft to Cargo Freighters-New Business Opportunity Assessment
• Customer Satisfaction and Loyalty Research Satisfaction Key Driver Analysis – Travel Services
• Aviation Flight Management System-Post New Product Introduction Acceptance Analysis

BANK

• Eye tracking for Standard Chartered Bank website
• Ethnographical interviews of Credit card users
• An Employee Attitude Survey

FMCG

• Brand communication for a detergent powder
• Understanding Low Calorie Sweetner from Health Care Professionals
• Consumer research for Fairness cream
• Eye tracking for Atta Multi Grain
• Eye tracking for Kangaroo Kids Education Ltd

HEALTH CARE

• Mystery Shopping at Hospital
• Attitudinal study of Diabetes’ Patient
• CATI for understanding CME’ impact among its target Audience
• Triple drug therapy in diabetes
• Patient’s view on new Glucometer
• Perception analysis of healthcare professionals
• Attitudinal study of Alzheimer Patient–Educate & Awareness Is Important
• Evaluate effects of Eating Disorder
• What is Smoking doing to Indians?
• Global positioning and key message identification for a Pharmaceutical brand
• Analyze views of Cardiac Surgeon towards BVS benefits
• To understand diagnosis path and treatment for of Schizophrenic patients
• Vietnam in our circle of Mystery Shopping
• Infection control practice in Respiratory disease- Doctor’s Views

ICT

• Perception analysis of healthcare professionals
• Ethnostreaming for Mobile device usage
• Mystery shopping for an IT institute

MEDIA

• Perception analysis to better engage for a Media forum

RETAIL

• Consumer research for Japanese Apparel company
• Consumer research for a Vietnam fashion brand to enter India

TRAVEL HOSPITALITY

• Mystery shopping for a travel company
• Customer Satisfaction Survey for a 5 Star Hotel